Edit WCNA 2022 Session Submission: Submissions:2022/Consumer health on Wikipedia: results of a qualitative study

You do not have permission to edit this page, for the following reason:

The action you have requested is limited to users in the group: Users.

Submission for Consumer health on Wikipedia: results of a qualitative study

Track
Friday Lightning Talk Day Saturday Longer Sessions Sunday Wikimedia

Type of session

Abstract
Please describe your proposal in at least 300 words.
If you have any relevant webpages, slide-decks, etc., you may link them here.

This presentation reports the findings of a qualitative study that investigated the experiences of health consumers who use Wikipedia’s health and medical content. Applying a critical-constructivist approach, the author conducted semi-structured interviews from June to October 2021 asking participants to share a story about a time they used Wikipedia’s health related content. 21 participants were included in data analysis and thematic analysis was conducted with interview transcripts. The author observed three findings. First, that Wikipedia’s health and medical content can be understood as a tool that facilitates health consumers expressions of personal agency. Second, that Wikipedia is a preferred information source due to its familiarity and convenience. Third, that health consumers’ trust in Wikipedia is contextual, conditional, and framed by their personal experiences. This study presents new insights into how health consumers engage with Wikipedia’s health and medical content. More research is necessary to off richer insights into the consumer health information behaviour across of Wikipedia users diverse populations.

Author name

E-mail address
To avoid spambots, use {{@}} in place of @

Wikimedia username

Affiliated organization(s) (optional)
The organization, company, Wikimedia affiliate, etc. that you are representing, if applicable.

Estimated time

Special requests

Have you presented on this topic previously? If yes, where/when?

If your submission is not accepted, would you be open to presenting your topic in another part of the program? (e.g. lightning talk or unconference session)

Submit for review or draft?
Select whether you are ready to submit this proposal for review, or would like to have it marked as a draft for you to continue working on it.
Submit Draft

If you are creating a slide deck for your presentation, please upload it to the Wikimedia Commons with a free license, and include all suitable attribution in the slide deck for any images used.

Watch this page

Edit WCNA 2022 Session Submission: Submissions:2022/Consumer health on Wikipedia: results of a qualitative study

Navigation menu

Search