Submissions:2024/GLAM CSI (Contributor Study Initiative) Workshop on Documenting User Stories

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This submission has been noted and is pending review for WikiConference North America 2024.


GLAM CSI (Contributor Study Initiative) Workshop on Documenting User Stories

Type of session:


Session theme(s):

Community Engagement, GLAM (Galleries/Libraries/Archives/Museums), Open Data, Partnerships, Technology


This session covers the activity of the GLAM CSI (Contributor Study Initiative), a 2024 project analyzing Wikimedia's contribution pipeline for cultural and heritage collaborations. The effort is being led by Andrew Lih (User:Fuzheado) as Wikimedian at Large with the Smithsonian Institution, with support from the Wikimedia Foundation.

The workshop will present the documented "user stories" collected by the project so far and get useful feedback from the community to guide additional insights towards full "user journeys." The participatory session will pinpoint critical areas for Wikimedia engagement, empowering volunteers, Wikimedians in residence, and GLAM professionals. All are welcome, and participants don't need to be in any of those formal roles. (More info:

Who should attend: Individuals interested in contributing content to Wikimedia projects at scale or in collaboration with culture heritage partners. Whether you possess extensive image collections, metadata records awaiting ingestion or reconciliation, source material for transcription, or work within Wikimedia communities in supporting these, your insights are invaluable.

Results and outcomes: Attendees will gain an understanding of the diverse array of user stories from Wikimedia contributors and offer valuable feedback to steer the development of future tools and strategies. Join us in shaping the future of Wikimedia engagement and collaboration and give direct actionable feedback to the Wikimedia Foundation and GLAM partners.

Author name(s):

Andrew Lih

Wikimedia username(s):


E-mail address:

Affiliated organization(s):

Smithsonian Institution

Able to attend without scholarship?


Estimated length of session

50 or 80 minutes

Will you be presenting remotely?

Okay to livestream?

Livestreaming is okay

Previously presented?

No, but possibly at Wikimania

Special requests: